Sears

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Opinions

• Jeremiah Wright

  Mar, 08 2018
  ★ ☆ ☆ ☆ ☆
  I received some tools and a creeper at Christmas from sears. The creeper broke almost instantly and the socket holders there just suck. I am very busy and could not get to the store right away. When I showed up to exchange the items, I was told the creepers are not under warranty. And since I did not make it in time I could not exchange the socket holders. I have tried several times to post a bad review on their app for the products but they do not allow me to post bad reviews. It was a bad experience and now I know you get what you pay for. Even harbor freight has better quality tools and definitely better customer service. This goes to show why they are going out of business. It is not a good business model to sell inferior products and then refuse to exchange them. I will find someone else to give my business to and so should you.

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