AT&T

Full information about Establishment and electronics store AT&T at 7365 West Alaska Drive, Lakewood, CO 80226. The most up-to-date information about the opening hours of the organization, telephone and address. Customer reviews will help you get an idea of the company.

Contacts

Address:
7365 West Alaska Drive, Lakewood, CO 80226
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Phone number:
+1 303-934-2724

Website:
att.com

Price level:
Moderately

Types:
Establishment   Electronics store  

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AT&T

Opinions

  • Fadam Chuddle
    Nov, 06 2018
    ★ ☆ ☆ ☆ ☆
    I am STILL sitting in this store after an hour and fifteen minutes. I was told the wait would be 20 minutes. All the employees left the floor about 45 minutes into my wait and I had to pee. So I went next door to use the restroom. Came back in and they kicked me off the list. I wasn't gone for even 5 minutes and I explained that to the manager. She gave me some serious attitude and after making it very clear if I leave the store (even if there is nobody in the store to let me use their restroom), I'm going to have to start over. Now I'm at the bottom of a 7 person wait list. This store is AWFUL and the service is worse. AVOID.

    Edit: they skipped over me again!!! I was even in the store! This is ridiculous. I left after an hour and a half of the absolute worst service, and a wasted Saturday (cancelled plans because my phone *needs* replaced). Don't believe them when they give you a wait time - it's total BS and based on nothing.

    All I wanted to do was buy a phone, full payment upfront like you'd do at any other store in the United States with a cash register, and I'd set it up myself. This should have been a 5 minute transaction where they went to the back and grabbed the phone I wanted, I give them my credit card, and walk out. I am being 100% serious when I say this event has made me so mad as a 10 year AT&T customer that I am going to switch to Verizon. I've had it with AT&T's terrible attitude towards their customers. Great job AT&T; your rude, unprofessional employees have cost you 2 customers (wife and I). My new goal is to influence as many people moving to the Denver area to avoid AT&T and go with a company that has good cell service AND good customer service.

    For the love of everything holy stay away from this particular brick and mortar shop if you have to stay with AT&T. Drive the extra 20 minutes to go somewhere else if you have to.
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