KeyBank

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Opinions

• A Google User

  Oct, 05 2018
  ★ ☆ ☆ ☆ ☆
  Worst bank I have ever worked with. They recently wrote a vehicle loan for me. After trying to register I was told the bank had not filed proper papers. After calling multiple time & speaking with my initial loan officer I was assured it had been taken care of. It hadn't been. I finally went to the branch manager Roberto who literally told me "get in line, we've had several problems" I asked when it would be taken care of... again I was assured it would all be handled by the next business day. 3 business days later I still could not get ahold of him or get my problem resolved. I am not taking my loan elsewhere. Absolutely most incompetent bank I have ever delt with!!!

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